HeyGen outage history
Every HeyGen incident we have recorded, newest first — each links to the detail and HeyGen's original report.
HeyGen · 3d ago
incident fixed and monitoring
HeyGen · 9d ago
Video Agent Outage
HeyGen · 25d ago
HeyGen Video Workflow Failures
HeyGen · 27d ago
Seedance Outage
HeyGen · 34d ago
Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
HeyGen · 55d ago
Increase load on our DB causing service degradation
HeyGen · 57d ago
Degraded Service
HeyGen · 61d ago
Elevated video translate latency and failure
HeyGen · 75d ago
Slow down/Limited Capabilities
HeyGen · 82d ago
Temporary Outages
HeyGen · 104d ago
Service Outage
HeyGen · 105d ago
GPU Vendor Issue
HeyGen · 113d ago
Degraded Performance
HeyGen · 118d ago
Temporary Outage
HeyGen · 147d ago
Elevated Error Rates across APP and API
HeyGen · 167d ago
"Generate Result" Button Not Responding
HeyGen · 171d ago
Elevated Errors for APIs
HeyGen · 182d ago
App not operational
HeyGen · 183d ago
Slow video creation
HeyGen · 195d ago
Database issues
HeyGen · 202d ago
Site is slow
HeyGen · 216d ago
API Product service hinderince
HeyGen · 216d ago
Voice cache degradation
HeyGen · 216d ago
Video Agent Service Degraded
HeyGen · 216d ago
Avatar iv backlog is high
HeyGen · 216d ago
Video Generation Degraded
HeyGen · 216d ago