HeyGen · 201d ago
Multiple Service Outage
ResolvedYes — HeyGen had a problem on January 22, 2026, and HeyGen has since marked it resolved. HeyGen's latest word: “We experienced a brief service interruption between **3:45 - 4:15** **PST** due to a scheduled database update. All systems are now fully operational and healthy. We apologize for any inconvenience.”
Timeline
Started: 1/22/2026, 12:17:23 AM
Last update: 3/11/2026, 3:41:50 PM
Resolved: 1/22/2026, 12:19:42 AM
Updates
resolved
We experienced a brief service interruption between **3:45 - 4:15** **PST** due to a scheduled database update. All systems are now fully operational and healthy. We apologize for any inconvenience.
1/22/2026, 12:19:42 AM
investigating
Issue has been detected. Mitigations are underway.
1/22/2026, 12:17:23 AM
More HeyGen incidents
- HeyGen Video Workflow Failures — resolved, 9d ago
- Seedance Outage — resolved, 11d ago
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions — resolved, 18d ago
- Increase load on our DB causing service degradation — resolved, 39d ago
- Degraded Service — resolved, 42d ago
- Elevated video translate latency and failure — resolved, 46d ago