HeyGen · 39d ago

Increase load on our DB causing service degradation

Name: Increase load on our DB causing service degradation
Start: 2026-08-20T04:14:47.000Z
End: 2026-08-20T05:20:43.000Z

Resolved

Yes — HeyGen had a problem on August 20, 2026, and HeyGen has since marked it resolved. HeyGen's latest word: “The issue has been resolved.”

Timeline

Started: 8/20/2026, 4:14:47 AM

Last update: 8/20/2026, 5:20:43 AM

Resolved: 8/20/2026, 5:20:43 AM

resolved
The issue has been resolved.
8/20/2026, 5:20:43 AM
investigating
Team is investigating the cause expect slow downs on services.
8/20/2026, 4:14:47 AM