Is HeyGen down?
No — HeyGen is up.
checked 0s ago · 0 user reports in the last 10 min
HeyGen's status page
Read 5m ago — All Systems Operational open it
As of 9/28/2026, 4:30:17 AM, HeyGen reports HeyGen as operational.
Is it just you?
Probably just youNo recent issue reports from other users.
Are you having issues?
Get an email the next time HeyGen breaks
One email when HeyGen goes down, one when it's back. Nothing else.
Common questions
Why is HeyGen not working for me?
HeyGen reports HeyGen as operational right now, so a problem is likely on your side: try refreshing, logging out and back in, disabling VPNs or browser extensions, or switching networks. If others start reporting the same issue, this page will say so.
How long do HeyGen outages usually last?
Based on recent HeyGen incidents we have tracked, outages like this typically resolve in about 66 minutes, though major incidents can take longer.
What can I use while HeyGen is down?
Right now these comparable AI services report themselves as up: ChatGPT, Claude, Gemini, Grok.
Does HeyGen have an official status page?
Yes — HeyGen publishes an official status page at https://status.heygen.com; this page mirrors it.
How reliable is HeyGen?
Over the last 30 days HeyGen had 3 incidents totalling about 277 minutes of disruption, for 99.4% uptime — #19 of 30 of the AI apps we track. The longest single incident lasted about 377 minutes.
How often does HeyGen go down?
HeyGen has had 3 incidents in the last 30 days, most recently on September 18, 2026. See the full outage history below.
How reliable is HeyGen?
99.4%
uptime · last 30 days
3
incidents · 30 days
377m
longest outage
#19 of 30
reliability rank
Over the last 30 days HeyGen had 3 incidents totalling about 277 minutes of disruption, for 99.4% uptime — #19 of 30 of the AI apps we track. The longest single incident lasted about 377 minutes.
Compare AI reliability →HeyGen's full outage history →HeyGen vs Sora →Most reliable AI video generator →
Recent HeyGen incidents
How we know
This verdict is HeyGen's own reported status, read every five minutes. Reports from people on this page are shown alongside it, never mixed into it.