HeyGen · 59d ago
Slow down/Limited Capabilities
ResolvedYes — HeyGen had a problem on July 30, 2026, and HeyGen has since marked it resolved. HeyGen's latest word: “The problem has been identified and mitigated.”
Timeline
Started: 7/30/2026, 5:35:35 PM
Last update: 7/30/2026, 6:18:13 PM
Resolved: 7/30/2026, 6:18:12 PM
Updates
resolved
The problem has been identified and mitigated.
7/30/2026, 6:18:13 PM
investigating
A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.
7/30/2026, 5:35:35 PM
More HeyGen incidents
- HeyGen Video Workflow Failures — resolved, 9d ago
- Seedance Outage — resolved, 11d ago
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions — resolved, 18d ago
- Increase load on our DB causing service degradation — resolved, 39d ago
- Degraded Service — resolved, 42d ago
- Elevated video translate latency and failure — resolved, 46d ago