HeyGen · 105d ago
Slow down/Limited Capabilities
ResolvedYes — HeyGen had a problem on July 30, 2026, and HeyGen has since marked it resolved. HeyGen's latest word: “The problem has been identified and mitigated.”
Timeline
Started: 7/30/2026, 5:35:35 PM
Last update: 7/30/2026, 6:18:13 PM
Resolved: 7/30/2026, 6:18:12 PM
Updates
resolved
The problem has been identified and mitigated.
7/30/2026, 6:18:13 PM
investigating
A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.
7/30/2026, 5:35:35 PM
More HeyGen incidents
- incident fixed and monitoring — resolved, 33d ago
- Video Agent Outage — resolved, 38d ago
- HeyGen Video Workflow Failures — resolved, 54d ago
- Seedance Outage — resolved, 57d ago
- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions — resolved, 64d ago
- Increase load on our DB causing service degradation — resolved, 84d ago