HeyGen · 72d ago
Slow down/Limited Capabilities
ResolvedYes — HeyGen had a problem on July 30, 2026, and HeyGen has since marked it resolved. HeyGen's latest word: “The problem has been identified and mitigated.”
Timeline
Started: 7/30/2026, 5:35:35 PM
Last update: 7/30/2026, 6:18:13 PM
Resolved: 7/30/2026, 6:18:12 PM
Updates
resolved
The problem has been identified and mitigated.
7/30/2026, 6:18:13 PM
investigating
A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.
7/30/2026, 5:35:35 PM
More HeyGen incidents
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- Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions — resolved, 31d ago
- Increase load on our DB causing service degradation — resolved, 52d ago