Skip to main content

Perplexity · 10d ago

Issue with usage based billing

Resolved

Timeline

Started: Sep 3, 2026, 8:30 PM UTC

Last update: Sep 3, 2026, 9:10 PM UTC

Resolved: Sep 3, 2026, 9:10 PM UTC

Affected: Computer

Perplexity's official report →

Updates

  • investigating

    Computer is degraded. It is reporting insufficient credits wrongfully

    Sep 3, 2026, 8:30 PM UTC

  • monitoring

    We implemented a fix and are currently monitoring the result.

    Sep 3, 2026, 8:44 PM UTC

  • resolved

    This incident has been resolved.

    Sep 3, 2026, 9:10 PM UTC

← All outage history

Perplexity outage: Issue with usage based billing (Sep 3, 2026) | AI Status