Some users may have issues downloading video designs

Resolved

Yes — Canva AI had a problem on July 12, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident is now resolved. Thank you for your patience and understanding.”

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Timeline

Started: 7/12/2026, 8:38:38 AM

Last update: 7/12/2026, 5:29:39 PM

Resolved: 7/12/2026, 5:29:39 PM

Affected: mxj4mxnt79s9

Canva AI's official report →

Updates

resolved
This incident is now resolved. Thank you for your patience and understanding.
7/12/2026, 5:29:39 PM
identified
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
7/12/2026, 8:38:38 AM

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