Some users may have issues using Canva

Updates

• resolved

  This incident is now resolved. Thank you for your patience and understanding.

  Jul 13, 2026, 11:17 PM UTC

• identified

  The issue has been identified: - Users are shown the wrong status of their subscription

  Jul 13, 2026, 11:04 PM UTC

• investigating

  Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  Jul 13, 2026, 10:57 PM UTC