Canva AI · 92d ago
Some users may have issues using Canva
ResolvedYes — Canva AI had a problem on July 13, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident is now resolved. Thank you for your patience and understanding.”
Timeline
Started: 7/13/2026, 10:57:36 PM
Last update: 7/13/2026, 11:17:31 PM
Resolved: 7/13/2026, 11:17:31 PM
Affected: tgg3fzt5nzzc
Updates
resolved
This incident is now resolved. Thank you for your patience and understanding.
7/13/2026, 11:17:31 PM
identified
The issue has been identified: - Users are shown the wrong status of their subscription
7/13/2026, 11:04:40 PM
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
7/13/2026, 10:57:36 PM
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