Canva AI · 258d ago
Download issues for designs with uploaded images
ResolvedYes — Canva AI had a problem on January 28, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again”
Timeline
Started: 1/28/2026, 10:18:58 PM
Last update: 1/29/2026, 12:21:34 AM
Resolved: 1/29/2026, 12:21:34 AM
Affected: mxj4mxnt79s9
Updates
resolved
Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again
1/29/2026, 12:21:34 AM
identified
Some users may experience download issues with designs that include uploaded photos or image files.
1/28/2026, 10:18:58 PM
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