Canva AI · 145d ago
Intermittent errors uploading images and videos or using media editing tools
ResolvedYes — Canva AI had a problem on May 21, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident is now resolved. Thank you for your patience and understanding.”
Timeline
Started: 5/21/2026, 4:56:54 AM
Last update: 5/21/2026, 6:28:41 AM
Resolved: 5/21/2026, 6:28:41 AM
Affected: 89nxpr1qlgrr
Updates
resolved
This incident is now resolved. Thank you for your patience and understanding.
5/21/2026, 6:28:41 AM
monitoring
We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.
5/21/2026, 5:40:52 AM
identified
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.
5/21/2026, 4:56:54 AM
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