Canva AI · 174d ago

Users are having issues accessing designs

Resolved

Yes — Canva AI had a problem on April 22, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident is resolved. Thank you for patience and understanding.”

See Canva AI's live status →

Timeline

Started: 4/22/2026, 11:48:47 PM

Last update: 4/23/2026, 12:28:17 AM

Resolved: 4/23/2026, 12:28:17 AM

Affected: jsr7r71kvlht

Canva AI's official report →

Updates

resolved
This incident is resolved. Thank you for patience and understanding.
4/23/2026, 12:28:17 AM
monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.
4/22/2026, 11:59:38 PM
investigating
Users are having issues accessing designs. Our engineers are urgently investigating the issue.
4/22/2026, 11:48:47 PM

More Canva AI incidents

Some users may have issues using Canva — resolved, 5d ago
Some users may have issues with payments in Canva — resolved, 74d ago
Some users may have issues using Canva — resolved, 92d ago
Some users may have issues downloading video designs — resolved, 93d ago
Users may have issue with Signup/Login via Microsoft — resolved, 96d ago
Some users may have issues using Canva — resolved, 96d ago

Is Canva AI down right now?All outage history →