Runway · 326d ago

Intermittent issues with Veo 3.1 generations.

Resolved

Yes — Runway had a problem on November 20, 2025, and Runway has since marked it resolved. Runway's latest word: “This incident has been resolved.”

Timeline

Started: 11/20/2025, 11:20:08 AM

Last update: 11/21/2025, 10:25:27 AM

Resolved: 11/21/2025, 10:25:27 AM

Affected: 2fr8tksxj5ns, hl94rh0mg6xt, w3jcq3dwljp4

resolved
This incident has been resolved.
11/21/2025, 10:25:27 AM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
11/21/2025, 10:24:55 AM
investigating
We are seeing issues affecting Veo 3.1 generations where the output is sometimes fully black with no audio. We are investigating this issue and will provide an update as soon as we can.
11/20/2025, 11:20:08 AM