Runway · 313d ago
Significant delays in asset generation
ResolvedYes — Runway had a problem on December 5, 2025, and Runway has since marked it resolved. Runway's latest word: “The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.”
Timeline
Started: 12/5/2025, 2:35:54 AM
Last update: 12/5/2025, 3:51:05 AM
Resolved: 12/5/2025, 3:51:05 AM
Affected: 2fr8tksxj5ns, hl94rh0mg6xt, w3jcq3dwljp4
Updates
resolved
The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.
12/5/2025, 3:51:05 AM
monitoring
All systems have recovered and are processing normally. Gen4 Turbo is experiencing elevated queue wait times due to backlog, but this should clear soon.
12/5/2025, 3:45:18 AM
monitoring
We've identified the root cause of the generation delays and have rolled out a fix. Generations should now be processing normally. We'll continue monitoring to ensure stability.
12/5/2025, 3:27:26 AM
investigating
We're continuing to investigate the issue. A significant number of generations are currently failing to process.
12/5/2025, 3:12:08 AM
investigating
We're aware that some users are experiencing significant delays in generations and are actively investigating the issue. We'll provide updates as we learn more.
12/5/2025, 2:57:24 AM
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
12/5/2025, 2:35:54 AM
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