ElevenLabs · 3h ago
Agent SIP Conversation Disruption
ResolvedYes — ElevenLabs had a problem on October 21, 2026, and ElevenLabs has since marked it resolved. ElevenLabs's latest word: “We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.”
Timeline
Started: 10/21/2026, 5:30:25 PM
Last update: 10/21/2026, 5:30:25 PM
Resolved: 10/8/2026, 3:43:58 PM
Updates
resolved
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
10/21/2026, 5:30:25 PM
investigating
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
10/21/2026, 5:30:25 PM
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