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ElevenLabs · 3h ago

Agent SIP Conversation Disruption

Resolved

Yes — ElevenLabs had a problem on October 8, 2026, and ElevenLabs has since marked it resolved. ElevenLabs's latest word: “We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.”

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Timeline

Started: 10/8/2026, 3:19:02 PM

Last update: 10/8/2026, 3:43:58 PM

Resolved: 10/8/2026, 3:43:58 PM

Updates

  • resolved

    We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

    10/8/2026, 3:43:58 PM

  • investigating

    We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

    10/8/2026, 3:19:02 PM

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