ElevenLabs · 2h ago
Agents - EU Residency
ResolvedYes — ElevenLabs had a problem on September 28, 2026, and ElevenLabs has since marked it resolved. ElevenLabs's latest word: “We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.”
Timeline
Started: 9/28/2026, 1:57:40 PM
Last update: 9/28/2026, 2:39:46 PM
Resolved: 9/28/2026, 2:39:46 PM
Updates
resolved
We can confirm that the issue has been fixed and that the service is fully operational. Resolution time was 14:18 UTC We will post the RCA to the status page after the investigation.
9/28/2026, 2:39:46 PM
monitoring
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
9/28/2026, 2:20:35 PM
investigating
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
9/28/2026, 2:08:39 PM
investigating
We are investigating an issue on EU residency affecting the ElevenAgents platform.
9/28/2026, 1:57:40 PM
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