Canva AI · 160d ago
Some users might experience errors when trying to access designs
ResolvedYes — Canva AI had a problem on May 7, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident has been resolved.”
Timeline
Started: 5/7/2026, 1:32:39 AM
Last update: 5/7/2026, 2:11:11 AM
Resolved: 5/7/2026, 2:11:11 AM
Updates
resolved
This incident has been resolved.
5/7/2026, 2:11:11 AM
monitoring
A fix has been implemented and we are monitoring the results.
5/7/2026, 1:55:46 AM
identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
5/7/2026, 1:32:39 AM
More Canva AI incidents
- Some users may have issues using Canva — resolved, 5d ago
- Some users may have issues with payments in Canva — resolved, 74d ago
- Some users may have issues using Canva — resolved, 92d ago
- Some users may have issues downloading video designs — resolved, 93d ago
- Users may have issue with Signup/Login via Microsoft — resolved, 96d ago
- Some users may have issues using Canva — resolved, 96d ago