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Canva AI · 160d ago

Some users might experience errors when trying to access designs

Resolved

Yes — Canva AI had a problem on May 7, 2026, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident has been resolved.”

See Canva AI's live status →

Timeline

Started: 5/7/2026, 3:29:13 AM

Last update: 5/7/2026, 4:37:59 AM

Resolved: 5/7/2026, 4:37:59 AM

Canva AI's official report →

Updates

  • resolved

    This incident has been resolved.

    5/7/2026, 4:37:59 AM

  • identified

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

    5/7/2026, 3:54:05 AM

  • investigating

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

    5/7/2026, 3:29:14 AM

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