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Canva AI · 300d ago

Some users may experience an error upon accessing their Canva designs.

Resolved

Yes — Canva AI had a problem on December 17, 2025, and Canva AI has since marked it resolved. Canva AI's latest word: “This incident is now resolved. Thank you for your patience and understanding.”

See Canva AI's live status →

Timeline

Started: 12/17/2025, 10:25:59 PM

Last update: 12/18/2025, 1:50:17 AM

Resolved: 12/18/2025, 1:50:17 AM

Canva AI's official report →

Updates

  • resolved

    This incident is now resolved. Thank you for your patience and understanding.

    12/18/2025, 1:50:17 AM

  • monitoring

    We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

    12/17/2025, 11:28:53 PM

  • investigating

    We are currently investigating the issue and will keep you updated.

    12/17/2025, 10:33:49 PM

  • investigating

    We are currently investigating the issue and will keep you updated.

    12/17/2025, 10:25:59 PM

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