Elevated error rate on Connect and Passport

Updates

• resolved

  Connect and Passport have fully recovered. This incident has been resolved.

  Sep 10, 2026, 7:16 PM UTC

• identified

  The issue has been identified and a fix is being implemented.

  Sep 10, 2026, 6:13 PM UTC

• investigating

  We've identified an issue where some customers may experience increased errors from Connect and Passport. We are currently investigating this issue. We will provide additional updates as they become available.

  Sep 10, 2026, 5:42 PM UTC