App failing to load

Resolved

Yes — Synthesia had a problem on January 20, 2026, and Synthesia has since marked it resolved. Synthesia's latest word: “Our Engineering Teams have now released a fix, and the issue has been resolved.”

See Synthesia's live status →

Timeline

Started: 1/20/2026, 11:39:55 AM

Last update: 1/20/2026, 11:57:00 AM

Resolved: 1/20/2026, 11:57:00 AM

Affected: c7sfdgvqxmj5

Synthesia's official report →

Updates

resolved
Our Engineering Teams have now released a fix, and the issue has been resolved.
1/20/2026, 11:57:00 AM
investigating
We're currently aware an issue resulting in the app failing to load from some users. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
1/20/2026, 11:39:55 AM

More Synthesia incidents

Synthesia Loading Issues — resolved, 26d ago
Dubbing Issues — resolved, 48d ago
Performance Issues — resolved, 53d ago
Login Issues — resolved, 62d ago
Login Issues — resolved, 63d ago
Video Generation Delays — resolved, 69d ago

Is Synthesia down right now?All outage history →