Synthesia Loading Issues

resolved

This incident has been resolved.

4/16/2026, 12:39:42 PM

investigating

We can confirm we have resolved the issues with accessing the platform, video generation, our public API and share page. We are aware of an issue impacting accessing the editor and our engineering teams are investigating the root cause. We will continue to provide updates as we receive more information.

4/16/2026, 12:02:53 PM

investigating

We are also aware of issues affecting video generation, our API, the share page and embeds being inaccessible. Our engineering teams are working to resolve this and we will provide updates as soon as we have further information.

4/16/2026, 11:19:59 AM

investigating

We are continuing to investigate this issue.

4/16/2026, 11:19:22 AM

investigating

We are continuing to investigate this issue.

4/16/2026, 10:58:13 AM

investigating

We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

4/16/2026, 10:54:09 AM