Slow loading times for shared Synthesia videos

Resolved

Yes — Synthesia had a problem on July 14, 2026, and Synthesia has since marked it resolved. Synthesia's latest word: “This incident has now been resolved.”

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Timeline

Started: 7/14/2026, 5:58:38 PM

Last update: 7/14/2026, 6:13:15 PM

Resolved: 7/14/2026, 6:13:15 PM

Affected: xgjgvqzn9cgy

Synthesia's official report →

Updates

resolved
This incident has now been resolved.
7/14/2026, 6:13:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
7/14/2026, 6:11:10 PM
investigating
We are currently aware of an issue causing slow loading times for shared Synthesia videos. Our engineering team is investigating the matter and we will provide updates as soon as more information becomes available
7/14/2026, 5:58:38 PM

More Synthesia incidents

Synthesia Loading Issues — resolved, 26d ago
Dubbing Issues — resolved, 48d ago
Performance Issues — resolved, 53d ago
Login Issues — resolved, 62d ago
Login Issues — resolved, 63d ago
Video Generation Delays — resolved, 69d ago

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