Editor and interactive share player failing to load

resolved

This incident has been resolved.

1/26/2026, 4:12:49 PM

monitoring

A fix has been implemented and we are monitoring the results.

1/26/2026, 4:01:53 PM

identified

Our Engineering Teams have identified the issue, and a fix is being currently being implemented.

1/26/2026, 3:46:05 PM

investigating

We're currently aware of an issue impacting several areas of the platform, which include: - Creating videos in the editor. - Editing existing videos in the editor. - Share page interactive videos failing to load. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

1/26/2026, 2:19:35 PM