Synthesia · 388d ago
Videos failing to display inside the editor
ResolvedYes — Synthesia had a problem on September 5, 2025, and Synthesia has since marked it resolved. Synthesia's latest word: “Our Engineering Teams have now released a fix, and videos are displaying again inside the editor. However, if any issues persist, please contact our Support Team and we'll be happy to help.”
Timeline
Started: 9/5/2025, 10:47:27 AM
Last update: 9/5/2025, 10:59:33 AM
Resolved: 9/5/2025, 10:59:33 AM
Affected: c7sfdgvqxmj5
Updates
resolved
Our Engineering Teams have now released a fix, and videos are displaying again inside the editor. However, if any issues persist, please contact our Support Team and we'll be happy to help.
9/5/2025, 10:59:33 AM
investigating
We're currently experiencing an issue where videos are failing to display while inside the editor. Our Engineering teams are investigating the issue. Our sincere apologies for the inconvenience, and we will continue to provide updates as soon as we have further information.
9/5/2025, 10:47:27 AM
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