Synthesia · 242d ago
Video Generation Outage
ResolvedYes — Synthesia had a problem on January 28, 2026, and Synthesia has since marked it resolved. Synthesia's latest word: “This incident has been resolved”
Timeline
Started: 1/28/2026, 4:12:42 PM
Last update: 1/28/2026, 8:17:10 PM
Resolved: 1/28/2026, 8:17:10 PM
Affected: 9477nn5g26nq
Updates
resolved
This incident has been resolved
1/28/2026, 8:17:10 PM
identified
Our initial investigation established that the issue was caused by a cloud services provider, and will provide additional updates as soon as we have more information.
1/28/2026, 5:42:22 PM
investigating
Our Engineering Teams are continuing to investigate the issue.
1/28/2026, 4:49:11 PM
investigating
We're currently aware of an issue impacting video generation and voice preview. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
1/28/2026, 4:12:42 PM
More Synthesia incidents
- Synthesia Loading Issues — resolved, 26d ago
- Dubbing Issues — resolved, 48d ago
- Performance Issues — resolved, 53d ago
- Login Issues — resolved, 62d ago
- Login Issues — resolved, 63d ago
- Video Generation Delays — resolved, 69d ago