runway
Gen3 Alpha Turbo generations are taking longer than normal
Status: resolved | Severity: degraded
Cite this incidentTimeline
Started: 2026-02-26T19:42:24.114Z
Updated: 2026-02-26T19:56:25.956Z
Resolved: 2026-02-26T19:56:25.937Z
Impact scope
Impacted regions: None reported
Impacted models: None reported
Impacted components: 2fr8tksxj5ns, hl94rh0mg6xt, w3jcq3dwljp4
Official sources
Provider: runway
View official incident pageUpdates
resolved
This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.
2026-02-26T19:56:25.937Z
investigating
Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
2026-02-26T19:42:24.224Z