Runway · 132d ago

We've identified a problem with generations and are working on a fix

Resolved

Yes — Runway had a problem on June 3, 2026, and Runway has since marked it resolved. Runway's latest word: “This incident has now been resolved.”

Timeline

Started: 6/3/2026, 1:31:13 PM

Last update: 6/3/2026, 3:02:35 PM

Resolved: 6/3/2026, 3:02:35 PM

Affected: 2fr8tksxj5ns, hl94rh0mg6xt, w3jcq3dwljp4

resolved
This incident has now been resolved.
6/3/2026, 3:02:35 PM
monitoring
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
6/3/2026, 2:50:49 PM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
6/3/2026, 1:40:00 PM
investigating
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
6/3/2026, 1:31:13 PM