runway
We have released a fix.
Status: resolved | Severity: major_outage
Cite this incidentTimeline
Started: 2026-04-21T20:08:32.669Z
Updated: 2026-04-21T20:49:26.869Z
Resolved: 2026-04-21T20:49:26.854Z
Impact scope
Impacted regions: None reported
Impacted models: None reported
Impacted components: 2fr8tksxj5ns, hl94rh0mg6xt, w3jcq3dwljp4
Official sources
Provider: runway
View official incident pageUpdates
resolved
We have released a fix, restoring service to Gen4.5.
2026-04-21T20:49:26.854Z
investigating
Gen4.5 is experiencing an issue. We are evaluating a solution.
2026-04-21T20:17:36.907Z
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
2026-04-21T20:08:32.783Z