ChatGPT (OpenAI) · 2h ago
Support available via email
OngoingYes — ChatGPT is having a problem right now. ChatGPT (OpenAI) currently reports this incident as investigating. ChatGPT (OpenAI)'s latest word: “Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").”
Timeline
Started: 9/29/2026, 5:49:05 PM
Last update: 9/29/2026, 6:50:38 PM
Updates
investigating
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
9/29/2026, 6:50:38 PM
investigating
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").
9/29/2026, 5:55:17 PM
investigating
Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing [support@openai.com](mailto:support@openai.com "support@openai.com"). We apologize for the inconvenience.
9/29/2026, 5:49:05 PM
More ChatGPT (OpenAI) incidents
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- Issues with Codex — resolved, 4d ago
- Elevated Error Rates on GPT-6 Astra Pro — resolved, 5d ago
- Mobile users unable to see Work Mode and the Model Picker — resolved, 6d ago
- Elevated Error Rates for ChatGPT across Plus and Pro plans. — resolved, 6d ago
- Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. — resolved, 7d ago