Support available via email

resolved

The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.

9/29/2026, 11:18:57 PM

monitoring

We have applied the mitigation and are monitoring the recovery.

9/29/2026, 9:50:57 PM

investigating

Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").

9/29/2026, 6:50:38 PM

investigating

Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [support@openai.com](mailto:support@openai.com "support@openai.com").

9/29/2026, 5:55:17 PM

investigating

Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing [support@openai.com](mailto:support@openai.com "support@openai.com"). We apologize for the inconvenience.

9/29/2026, 5:49:05 PM