ChatGPT (OpenAI) · 22d ago
Delayed support responses
ResolvedYes — ChatGPT had a problem on September 18, 2026, and ChatGPT (OpenAI) has since marked it resolved. ChatGPT (OpenAI)'s latest word: “All impacted services have now fully recovered.”
Timeline
Started: 9/18/2026, 9:36:41 PM
Last update: 9/19/2026, 1:10:40 AM
Resolved: 9/19/2026, 1:10:40 AM
Updates
resolved
All impacted services have now fully recovered.
9/19/2026, 1:10:40 AM
monitoring
We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.
9/18/2026, 9:59:34 PM
identified
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
9/18/2026, 9:36:41 PM
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