1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Updates

• resolved

  All impacted services have now fully recovered.

  Sep 12, 2026, 1:57 AM UTC

• monitoring

  We have applied the mitigation and are monitoring the recovery.

  Sep 12, 2026, 1:38 AM UTC

• monitoring

  We have applied the mitigation and are monitoring the recovery.

  Sep 11, 2026, 9:51 PM UTC

• investigating

  We are investigating the issue for the listed services.

  Sep 11, 2026, 5:17 PM UTC

• identified

  We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  Sep 11, 2026, 5:16 PM UTC

• investigating

  We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  Sep 11, 2026, 4:22 PM UTC