ChatGPT (OpenAI) · 30d ago
Delays in customer support responses
ResolvedYes — ChatGPT had a problem on September 10, 2026, and ChatGPT (OpenAI) has since marked it resolved. ChatGPT (OpenAI)'s latest word: “All impacted services have now fully recovered.”
Timeline
Started: 9/10/2026, 7:53:26 PM
Last update: 9/10/2026, 9:48:32 PM
Resolved: 9/10/2026, 9:48:32 PM
Updates
resolved
All impacted services have now fully recovered.
9/10/2026, 9:48:32 PM
monitoring
We have applied the mitigation and are monitoring the recovery.
9/10/2026, 9:20:47 PM
identified
We have identified the cause of the issue affecting our customer support systems and are implementing a mitigation. Customers may continue to experience longer than usual response times.
9/10/2026, 8:54:53 PM
investigating
We are continuing to investigate technical issues affecting our customer support systems. Customers may continue to experience longer than usual response times. We are working to restore normal operations.
9/10/2026, 8:45:24 PM
investigating
We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
9/10/2026, 7:53:27 PM
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