ChatGPT (OpenAI) · 5d ago

Increased Error Rate For Pro and Plus Plan Conversations

Name: Increased Error Rate For Pro and Plus Plan Conversations
Start: 2026-09-09T15:13:14.000Z
End: 2026-09-09T16:21:45.000Z

Resolved

Timeline

Started: Sep 9, 2026, 3:13 PM UTC

Last update: Sep 9, 2026, 4:21 PM UTC

Resolved: Sep 9, 2026, 4:21 PM UTC

resolved
All impacted services have now fully recovered.
Sep 9, 2026, 4:21 PM UTC
monitoring
We have applied a mitigation and are monitoring the impacted services.
Sep 9, 2026, 3:56 PM UTC
investigating
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Sep 9, 2026, 3:13 PM UTC