File uploads are delayed or failing

resolved

All impacted services have now fully recovered.

9/8/2026, 7:16:08 PM

monitoring

We have applied the mitigation and are monitoring the recovery.

9/8/2026, 5:48:38 PM

identified

We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.

9/8/2026, 4:29:52 PM

investigating

We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.

9/8/2026, 3:37:05 PM

investigating

We are investigating the issue for the listed services.

9/8/2026, 2:47:48 PM

investigating

Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.

9/8/2026, 2:39:27 PM