File uploads are delayed or failing

Updates

• resolved

  All impacted services have now fully recovered.

  Sep 8, 2026, 7:16 PM UTC

• monitoring

  We have applied the mitigation and are monitoring the recovery.

  Sep 8, 2026, 5:48 PM UTC

• identified

  We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.

  Sep 8, 2026, 4:29 PM UTC

• investigating

  We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.

  Sep 8, 2026, 3:37 PM UTC

• investigating

  We are investigating the issue for the listed services.

  Sep 8, 2026, 2:47 PM UTC

• investigating

  Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.

  Sep 8, 2026, 2:39 PM UTC