ChatGPT (OpenAI) · 4d ago

Elevated errors creating new accounts

Name: Elevated errors creating new accounts
Start: 2026-09-02T18:13:48.000Z
End: 2026-09-02T18:45:12.000Z

Resolved

Timeline

Started: Sep 2, 2026, 6:13 PM UTC

Last update: Sep 10, 2026, 4:56 PM UTC

Resolved: Sep 2, 2026, 6:45 PM UTC

resolved
The issue affecting new account creation has been resolved.
Sep 2, 2026, 6:45 PM UTC
monitoring
We have applied the mitigation and are monitoring recovery.
Sep 2, 2026, 6:39 PM UTC
investigating
We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
Sep 2, 2026, 6:13 PM UTC