Unexpected logouts for some ChatGPT web users

Updates

• resolved

  The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.

  Aug 21, 2026, 11:15 PM UTC

• monitoring

  We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.

  Aug 21, 2026, 8:36 PM UTC

• investigating

  We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.

  Aug 21, 2026, 7:48 PM UTC