Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users

Updates

• resolved

  All impacted services have now fully recovered.

  Aug 4, 2026, 3:25 PM UTC

• monitoring

  We have applied the mitigation and are monitoring the recovery.

  Aug 4, 2026, 12:57 PM UTC

• investigating

  We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.

  Aug 4, 2026, 12:43 PM UTC