Elevated errors affecting ChatGPT conversations

Updates

• resolved

  All impacted services have now fully recovered.

  Jul 27, 2026, 4:32 PM UTC

• monitoring

  Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

  Jul 25, 2026, 11:57 PM UTC

• identified

  We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

  Jul 25, 2026, 11:16 PM UTC

• investigating

  We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

  Jul 25, 2026, 10:09 PM UTC