Degraded performance on loading pages and facing API errors

Updates

• resolved

  The issue is currently resolved. Sharing the impact timeline in advance: - End of impact: ~8:10am PDT (15:10 UTC) - Timeline: the impact started from 7:34am PDT, severe (index.html/page-load failures) through ~8:03am PDT, and was fully recovered to baseline by ~8:10am PDT, and stable since (1h+)

  Jul 11, 2026, 4:26 PM UTC

• identified

  Some users may have experienced intermittent page-load hangs and elevated API errors (primarily during login) between 7:40am to 8:10am PDT. Metrics have since returned to baseline, but we’re currently investigating the underlying cause.

  Jul 11, 2026, 3:56 PM UTC