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ElevenLabs · 91d ago

WhatsApp outbound message failures

Resolved

Yes — ElevenLabs had a problem on July 9, 2026, and ElevenLabs has since marked it resolved. ElevenLabs's latest word: “The fix has been released. Outbound WhatsApp messaging is operating normally.”

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Timeline

Started: 7/9/2026, 5:33:14 PM

Last update: 7/9/2026, 10:34:20 PM

Resolved: 7/9/2026, 10:34:20 PM

Updates

  • resolved

    The fix has been released. Outbound WhatsApp messaging is operating normally.

    7/9/2026, 10:34:20 PM

  • identified

    Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

    7/9/2026, 5:33:14 PM

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