Grok Bot computers unreachable for some users

Updates

• resolved

  This incident has been resolved.

  Sep 7, 2026, 9:37 PM UTC

• monitoring

  A fix has been implemented and we are monitoring for service restoration.

  Sep 7, 2026, 8:41 PM UTC

• identified

  The root cause has been identified and a fix is being implemented.

  Sep 7, 2026, 8:33 PM UTC

• investigating

  We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

  Sep 7, 2026, 8:32 PM UTC