Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Updates

• resolved

  This issue has been resolved.

  Sep 1, 2026, 6:07 PM UTC

• monitoring

  We are seeing success rates recover across affected services. Core inference and the API are not impacted.

  Sep 1, 2026, 5:52 PM UTC

• investigating

  We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

  Sep 1, 2026, 5:05 PM UTC