{"title":"Users unable to access chat support on help center","incident_id":"openai:01KSJZHDY7E780KF9J2ZZ8M0GE","providers":["openai"],"impacted":{"models":[],"regions":[],"endpoints":[]},"time_window":{"started_at":"2026-05-26T20:27:39.000Z","observed_at":"2026-05-26T20:30:52.000Z"},"evidence_urls":["https://aistatusdashboard.com/incidents/openai:01KSJZHDY7E780KF9J2ZZ8M0GE"],"source_urls":[],"generated_at":"2026-05-28T16:48:23.585Z","content_hash":"a091822030fcbb847f66049d1fd8639da2ff8c80004c0fd59121fc4780582898"}