{"title":"Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour","incident_id":"openai:01KPMVSSRWY55RX257730KS2FA","providers":["openai"],"impacted":{"models":[],"regions":[],"endpoints":[]},"time_window":{"started_at":"2026-04-20T07:13:42.000Z","observed_at":"2026-04-20T19:33:19.000Z"},"evidence_urls":["https://aistatusdashboard.com/incidents/openai:01KPMVSSRWY55RX257730KS2FA"],"source_urls":[],"generated_at":"2026-04-22T11:23:05.478Z","content_hash":"4d9a663afda808dd6531dfd7b469cd6300f8f2aad9bad45bd78dfe8dc23bef5b"}