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anthropic

Claude Desktop app unresponsive

Status: resolved | Severity: major_outage

Cite this incident

Timeline

Started: 2026-03-08T17:57:17.000Z

Updated: 2026-03-10T16:52:45.267Z

Resolved: 2026-03-10T16:52:45.249Z

Impact scope

Impacted regions: None reported

Impacted models: None reported

Impacted components: None reported

Official sources

Provider: anthropic

View official incident page

Updates

  • resolved

    This incident has been resolved.

    2026-03-10T16:52:45.249Z

  • monitoring

    Root cause: Users with scheduled tasks in Claude Cowork or Claude Code who are in a timezone that observed daylight saving time last night were affected by an infinite loop. When the app tried to locate tasks scheduled during the “skipped” hour, it couldn’t resolve them and got stuck. Fix: Update to version 1.1.5749 via https://claude.com/download. If you’re unable to update right away, temporarily switching to a timezone that doesn’t observe daylight saving time will also resolve the issue. We’re working on a backend fix as well. We know disruptions to Claude affect your work, and we apologize for the trouble.

    2026-03-08T19:42:57.395Z

  • identified

    Root cause: Users with scheduled tasks in Claude Cowork or Claude Code who are in a timezone that observed daylight saving time last night were affected by an infinite loop. When the app tried to locate tasks scheduled during the “skipped” hour, it couldn’t resolve them and got stuck.

    2026-03-08T19:42:42.450Z

  • identified

    The issue has been identified and a fix is being implemented.

    2026-03-08T18:27:55.799Z

  • investigating

    We have identified the issue and are working on a mitigation. Currently, scheduled tasks are disabled for cowork and claude code desktop.

    2026-03-08T17:57:17.608Z