Outage in usage reporting

Timeline

Started: 2026-02-26T15:56:22.167Z

Updated: 2026-02-27T14:23:44.504Z

Resolved: 2026-02-27T14:23:44.489Z

Impact scope

Official sources

Provider: anthropic

Updates

• resolved

  This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing data due to an internal data service issue. All endpoints have been restored and historical data is now displaying correctly. We apologize for any inconvenience caused.

  2026-02-27T14:23:44.489Z

• monitoring

  Usage reporting has been restored across products, but is not returning data for usage that occurred after 2026-02-25 at around 18:40 UTC. The team is able restore this data and is currently working on a fix

  2026-02-27T03:04:54.747Z

• identified

  We are responding to an outage in usage reporting across products and APIs. The issue has been identified and the team is working on a fix

  2026-02-26T22:10:18.905Z

• identified

  A fix has been deployed for the /v1/organizations/usage_report/messages admin API endpoint. The team is still working on fixes for other endpoints and services

  2026-02-26T18:52:13.296Z

• identified

  We are responding to an outage in usage reporting across products and APIs. The issue has been identified and the team is working on a fix

  2026-02-26T17:24:12.421Z

• identified

  We are responding to an outage in usage reporting via the Console and the admin API's /v1/organizations/usage_report endpoints. The issue has been identified and the team is working on a fix

  2026-02-26T15:56:22.299Z